Evidence aligned
Code, channel, package, batch, and order records match the brand rules.
AI product authenticity review
For brands, ecommerce teams, and cross-border operators that need a repeatable way to classify product status from multiple pieces of evidence.
Evidence-based Review
Authenticity is a status decision, not a single image match
A reliable review should compare product images with codes, authorized channels, batch records, packaging details, price ranges, logistics traces, and user reports. The output should show what evidence supports the status.
- For brand protection teams reviewing complaints and suspected counterfeit leads.
- For ecommerce teams checking listings, abnormal prices, and after-sales disputes.
- For cross-border teams preparing platform appeals and compliance records.
Status Taxonomy
Suggested product status levels
The status must separate confirmed evidence from suspicion. That prevents overclaiming and gives reviewers a practical next step.
Source trusted
The seller or channel is valid, with batch and logistics evidence kept on record.
Evidence incomplete
Price, code, package, or channel details require manual review and more material.
Multiple conflicts
Code, package, source, price, or user feedback conflicts with known rules.
Decision Flow
Product authenticity review flow
Every step keeps the evidence and reason so customer service, legal, channel, and marketplace teams can review the result.
Collect
Gather images, order data, channel, price, logistics, code, and user notes.
Match rules
Compare with brand rules, authorized channels, batches, and package standards.
Review images
Check package layout, label, print, material, accessory, and detail differences.
Score risk
Classify as genuine, authorized, needs review, or high risk.
Human review
Escalate high-value, high-risk, or incomplete evidence cases.
Record action
Generate the review note, customer service wording, appeal material, and follow-up record.
Need a repeatable review workflow?
We can start with one product category, one channel, or one type of after-sales dispute.